All items that have not yet shipped can be canceled for an immediate and full refund. Once an item has shipped, unless otherwise indicated, most items on our site can be returned within 30 days for a full refund. Exceptions include:
Food prep items.
Clothing, bedding, wearable, or hair-removal items.
Holiday-specific items (such as Christmas decorations) can only be returned up to one week prior to the Holiday.
Clearance items are non returnable.
If an item is eligible for return, you can contact customer service through our help center to begin the return process. We'll always accept returns for unopened items for up to 30 days (excluding clearance items).
Retail and Third Party Items
Our return policies apply only to products purchased from this website, incredibleinventions.com. Products purchased from other websites and in retail stores cannot be returned or exchanged from this site.
What is your address for returning an item?
Different products are handled at different locations, so where a return will be sent will depend on what product is being returned. A customer service rep will provide the address to return the item once after you've opened a help ticket.
NOTE: ALL RETURNS MUST BE INITIATED FROM OUR SYSTEM BY OPENING A HELP TICKET. ITEMS RETURNED WITHOUT A VALID RMA WILL NOT BE ACCEPTED, AND YOU WILL NOT RECEIVE A REFUND OR ACCOUNT CREDIT.
This policy is in place because returns are typically processed at different locations from where items are shipped, so it's important that the return is created in our system first. If your order is eligible for return, open a help ticket so we can set up an RMA or replace the item.